Sales Policy

Effective Date: February 26,2025

At SailTopic, we are committed to providing premium-quality baby nutrition products with a seamless shopping experience. This Sales Policy outlines the terms and conditions governing purchases made on https://sailtopic.xyz/.

1. Product Availability & Pricing

  • All prices are listed in USD and are subject to change without prior notice.
  • We strive to ensure product availability, but in rare cases, items may be out of stock. If this happens, we will notify you and offer alternatives or a refund.
  • Discounts, promotions, and special offers are available for a limited time only and cannot be combined unless stated otherwise.

2. Ordering Process

  • Orders can be placed directly on our Website 24/7.
  • Upon successful checkout, you will receive an order confirmation email with the details of your purchase.
  • If you do not receive confirmation within 24 hours, please contact our customer support.
  • We reserve the right to cancel orders if there is suspicion of fraudulent activity, pricing errors, or inventory issues.

3. Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other digital payment methods (as available on our Website)

Payment Security

All transactions are processed securely using industry-standard encryption to protect your payment information. We do not store any credit card details.

4. Shipping & Delivery

  • We ship domestically and internationally, with estimated delivery times varying by location.
  • Shipping fees and estimated delivery times will be displayed at checkout.
  • Tracking information will be provided once your order has been shipped.

Delivery Delays

While we strive to deliver on time, we are not responsible for delays due to:

  • Customs clearance procedures.
  • Unforeseen circumstances such as weather conditions or courier disruptions.

5. Order Modifications & Cancellations

  • Order modifications (e.g., address changes) can only be made within 12 hours of placing the order.
  • Cancellations can be requested within 24 hours, provided the order has not been shipped.
  • If an order has already been dispatched, it must be returned following our Refund and Return Policy.

6. Warranty & Product Quality

  • We guarantee that all products sold are authentic, fresh, and meet high-quality standards.
  • If you receive a damaged or defective product, please report it within 7 days for a replacement or refund.

7. Customer Support

For any sales-related inquiries, feel free to contact us:

📍 Address: 2142 Rocket Drive, Van Nuys, California
📞 Phone: 612-915-0643 / (660) 679-425
📧 Email: info@sailtopic.xyz
🌐 Website: https://sailtopic.xyz/